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Mcafee Certificate Error

Several users often complain of the McAfee Certificate Error and without this certificate, browser authentication cannot be performed. Almost, 8 out of 10 users worldwide come up with this complaint and overcoming this issue is far more simple. Following these steps, several users have successfully rectified the entire process themselves. Be it business or home usage, every single client has experienced this issue and they could successfully troubleshoot the whole process themselves.

What is this Certificate Error all about?

McAfee Certificate Error is a common problem among almost every user of the McAfee products such as McAfee Total Protection, McAfee LiveSafe, McAfee Mobile Security, McAfee Small Business Security and various other products too. This error happens due to different reasons such as customized modification followed by logging into an unexpected certificate or even the non-updation of the Server Certificate. Therefore, if you get any such error, you need not worry about the error as it is not specific to you alone. Our support team will always be there to help you out if you find it difficult.

What causes McAfee Certificate Error?

McAfee Certificate Error occurs when a user logs into an unexpected certificate. Moreover, the McAfee Certificate Error shows up quite visibly on top of the log in page when the user enters wrong credentials.

Also, sometimes when a user chooses the View Certificate icon, the McAfee Certificate Error might show up. This might occur due to non-updation of the Server Certificate in a later stage as it is mostly utilized for the browser certification process for ePO sector.

There is also another factor due to which this error might occur and i.e., due to customized modification done to the server.xml file. Several users tend to commit this error because they might not understand the relevance of this file and process.

What is the solution to overcome McAfee Certificate Error?

McAfee Certificate Error can be sorted quite easily by following the below steps

Step 1: Attempt Importing the default certificate (self-signed) or import a custom certificate

The initial step is to import the default self-signed certificate or the custom certificate..

  • After creating the backup of the file …/McAfee/ePolicy Orchestrator/server/conf/server.xml.
  • Now, the user has to edit the server.xml file extension and make changes to the keystoreFile=and keystorePass= lines back to the default mode which would be displayed as:
  1.  keystoreFile=”keystore/server.keystore”
  2. keystorePass=”snowcap”

Step 2: Saving as well as Managing the File

  • The upcoming step is to save the file and restart the entire ePO file.
  • The below-mentioned steps are to be followed quite carefully:
  • Click on the “Start menu and Run” icon, there type the ‘services.msc’ command & hit the ‘OK button.
  • Right-click on the following services & then proceed by selecting the ‘Restart’ button. You will get all the below mentioned messages:

McAfee ePolicy Orchestrator x.x.x Application Server

McAfee ePolicy Orchestrator x.x.x Server

McAfee ePolicy Orchestrator x.x.x Event Parser

Get in touch with Customer Support 

As mentioned before, McAfee Certificate Error is not specific to one or two users. It is common among all and all these errors have been troubleshooted then and there. Hence, if any discrepancies arise in the course of action, one can instantly get in touch with the support team by calling or writing an Email.

Usually, the McAfee Support Team is available for troubleshooting everytime. If at all you get no response, there is nothing to worry as our team keeps a track of the calls received from the clients. Especially, if you are using McAfee Total Protection or any other software for the first time, you will get 100 percent assistance at all levels i.e., our customer team will call you to guide through the whole setup process. One can either do it on their own by listening to the instructions or vice versa.